All orders are delivered by Australian couriers. You can calculate a delivery cost estimate from the product page, and in your shopping cart. Your delivery total will be displayed at checkout, before you complete your order, and is charged to your credit card upon submitting your order.
To the extent permitted by law, Mases Lighting does not accept any liability whatsoever for the goods ordered and/or any loss or damage incurred by any person in relation your order once it has been received by Australian courier for delivery to you.
We suggest that you have your order delivered to an address where someone will be present during business hours to sign for the delivery. If the delivery address is unattended, Australian courier is authorised to leave the goods at that address.
Orders cannot be delivered to post office boxes.
We will process your order within 5-7 working days.If there is a problem fulfilling your order (e.g. items need to be ordered in), we will call you within this period to let you know. Once your order has been shipped, you will be advised via email. Delivery could take up to 5 working days from this date. After this time if you have not received your order, please email firstname.lastname@example.org
Pick Up In Store
You can pick up your order from Mases Lighting store free of charge.
We will process your order within 72 hours, and call you when your order is ready to be collected. If there is a problem fulfilling your order (e.g. items need to be ordered in), we will call you within this period to let you know.